Note: The installation process may vary depending on your iPhone model or iOS version. This Installation Guide is based on an iPhone 12 mini with iOS 18.
If you have any questions, please contact customer support (contact@getnovasim.com) and include screenshots of your settings.
Navigate to your iPhone Settings and tap on Mobile Service.
Under the Mobile Service section, ensure that Mobile Data is turned ON. Then select Add eSIM
Tap on Use QR Code to start the installation.
You can set up your eSIM by scanning the QR code, which is provided in your Email or by entering the details manually.
If you choose manual setup, input the following activation details provided in your Email
Your eSIM will begin activating. This may take a few moments. Tap on Done once it is finished.
Choose a name for your new eSIM line (e.g., "NovaSIM"). This will help you distinguish between multiple SIMs.
Once you are ready to use the eSIM, simply choose NovaSIM as your default line for mobile data.
Check that your eSIM is active, mobile data is switched on and that roaming is enabled for international use.
Note: The Installation Process may vary depending on model or operating system version. This Installation Guide is based on Xiaomi 14t Pro dual SIM.
If you need help installing the eSIM on your specific Android device, try searching "Install eSIM on [Your Device Model]" or contact customer support (contact@getnovasim.com), while including screenshots of your settings.
Navigate to your Settings and tap on Mobile Networks.
Under Mobile Networks, find the eSIM settings and enable it by tapping Turn on eSIM.
Go to Manage SIM and select Add eSIM to begin the setup process.
Select whether to scan the QR code provided in your Email or enter the activation details manually. After entering the required details or scanning the QR Code, tap on Add.
Now your eSIM has been successfully activated. Make sure that it is enabled under Manage SIM.
Check that your eSIM is active, mobile data is switched on and that roaming is enabled for international use.
Note: The Installation Process may vary depending on model or operating system version. This Installation Guide is based on Samsung S25 Ultra.
If you need help installing the eSIM on your specific Samsung device, try searching "Install eSIM on [Your Device Model]" or contact customer support (contact@getnovasim.com), while including screenshots of your settings.
Navigate to your Samsung Settings and tap on Connections.
In the Connections menu, tap on SIM manager.
Under the eSIM section, tap on Add eSIM to start the installation process.
Select Scan QR Code to add your eSIM
If you choose to enter the activation details manually, type the activation code provided in your email.
Your Samsung device will now download and activate the eSIM. This may take a few minutes.
Once the process is completed, your eSIM will appear in the SIM Manager. Ensure it is enabled and selected as your preferred SIM for calls, messages, and mobile data.
Check that your eSIM is active, mobile data is switched on and that roaming is enabled for international use.
